Patient Scheduling Representative - Family Medicine at UW Health

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

24.01

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient scheduling, Customer service, Phone etiquette, Electronic correspondence, Appointment coordination, Data entry, Communication, Clerical support

Industry

Hospitals and Health Care

Description

Work Schedule: 100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM – 5:00 PM. Hours may vary based on the needs of the clinic. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: • Schedule appointments via phone, in-person or electronic correspondence. • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum – High school diploma or equivalent. Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum – Six (6) months of previous experience in an office or customer service environment. Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve. Job Description [https://uwhealth.marketpayjobs.com/ShowJob.aspx?id=3301&entityid=3&p=UWH] UW Medical Foundation benefits [https://www.uwhealth.org/files/uwhealth/careers-assets/benefits/HR-110715-17-Benefits-Flier-for-UWMF-Employees.pdf]

Responsibilities

The Patient Scheduling Representative is responsible for managing incoming and outgoing calls to schedule patient appointments via phone, in-person, or electronic correspondence. They coordinate with clinic staff to ensure patients receive timely and appropriate care.