Patient Scheduling Representative - Internal Medicine at UW Health

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

19.59

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Phone Etiquette, Customer Service, Electronic Correspondence, Clinic Coordination, Patient Communication

Industry

Hospitals and Health Care

Description

Work Schedule: 90% FTE, 36 Hours per week. Shifts scheduled Monday - Friday, 8am - 5pm. Hours may vary based upon operational needs of the clinic. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: • Schedule appointments via phone, in-person or electronic correspondence. • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum – High school diploma or equivalent. Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum – Six (6) months of previous experience in an office or customer service environment. Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve. Job Description [https://uwhealth.marketpayjobs.com/ShowJob.aspx?id=3301&entityid=3&p=UWH] UW Hospital and Clinics benefits [https://www.uwhealth.org/files/uwhealth/careers-assets/benefits/HR-110695-17-Benefits-Flier-for-UWHC-Employees.pdf]

Responsibilities

The representative is responsible for scheduling patient appointments via phone, in-person, and electronic correspondence. They coordinate with clinic staff to ensure patients receive timely and appropriate care.