Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a Patient Service Advisor at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.

WHAT WE’RE LOOKING FOR?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it’s filled, so don’t delay, apply today

• Answering calls to the store
• Booking appt over the phone
• Dealing with queries
• Administrative tasks supporting the day to day running of the store such as NHS administration, processing orders and managing clinics