Patient Service Associate (Ambulatory Surgery Ward) at JOB LIONS PTE LTD
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

02 Dec, 25

Salary

2800.0

Posted On

02 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Microsoft Office

Industry

Hospital/Health Care

Description

REQUIREMENTS

Candidate must possess at least ‘A’ Levels/Diploma
Proficient in Microsoft Office
Team player with good communication and interpersonal skills
Able to multitask and work in a fast-paced environment
Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
When required, candidates should be comfortable with shift work.
This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.
We regret that only shortlisted candidates will be notified.
Felicia Lua Wei Xuan | CEI Reg. No.: R25157213
Job Lions Pte Ltd | EA Licence No.: 21C059

Responsibilities

Endoscopy and OT Listing

  • Ensure that Operating Theatre and Endoscopy Centre lists are arranged efficiently, and daily scheduling is done in a timely and organized manner
  • Call and confirm all procedural appointments with patients for all surgical areas
  • Provide adequate information and financial counselling for patients regarding their scheduled procedures
  • Provide solutions and advice on enquiries by patients and their family members

Administrative Responsibilities

  • Work with other department stakeholders to ensure that the patient has a smooth journey throughout their procedure.
  • Upkeep Surgical Call Centre’s readiness on downtime policies, with resources for downtime available in the clinic.
  • Participate in quality improvement project and assume other responsibilities tasked by supervisors
  • Support supervisor in daily tasks, review and streamlining of work processes.
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