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Patient service associate at Fuku
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Interpersonal Skills, Customer Service, Patient Management, Attention to Detail, Organizational Skills, Problem Solving, Computer Proficiency

Industry

Retail Apparel and Fashion

Description
About the company: We are a renowned healthcare institution located in Singapore, known for its commitment to providing high-quality medical care and services. Job responsibilities: - Assist patients with registration and appointment scheduling. - Provide information and guidance to patients regarding hospital services and procedures. - Handle patient inquiries and resolve issues in a timely and professional manner. - Coordinate with medical staff to ensure smooth patient flow and service delivery. - Maintain accurate patient records and update information as necessary. - Support billing and payment processes, including handling insurance claims. - Ensure compliance with hospital policies and procedures in all patient interactions. Job requirements: - High school diploma or equivalent; additional certification in healthcare administration is a plus. - Previous experience in a healthcare or customer service role preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficiency in using computer systems and software for patient management. - Attention to detail and strong organizational skills. - Ability to maintain confidentiality and handle sensitive information.
Responsibilities
The Patient Service Associate will assist patients with registration and appointment scheduling while providing information about hospital services. They will also handle inquiries, coordinate with medical staff, and maintain patient records.