PATIENT SERVICE COORDINATOR - KANSAS CITY, MO at Compass Group

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Attention to Detail, Food Safety, Nutrition Principles, Dietary Software, Meal Coordination, Operational Support

Industry

Food and Beverage Services

Description

We are hiring immediately for a Patient Service Coordinator. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation’s largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012. Job Summary Job Summary The Patient Food Service Coordinator plays a key role in ensuring patients receive meals that meet their dietary needs, clinical requirements, and personal preferences. This position coordinates patient meal selection, collaborates closely with clinical dietitians, and supports daily operations of the hospital foodservice program to deliver accurate, high‑quality, and compassionate service. Responsibilities: Patient Meal Coordination Visit patients daily (or conduct phone/bedside order rounds) to assist with meal selections in alignment with prescribed diets. Ensure all patient meal orders are accurate, complete, and entered into the dietary software system in a timely manner. Communicate consistently with nursing and dietitians regarding patient diet changes, allergies, special requests, or nutrition‑related concerns. Respond promptly to patient questions, concerns, and service recovery needs. Dietary Accuracy & Compliance Verify that all meal trays are prepared according to diet orders, safety guidelines, and hospital policies. Monitor patient diet changes throughout the day to prevent meal delivery errors. Follow established food safety, sanitation, and infection‑control procedures. Operational Support Assist with tray line operations, tray assembly checks, and delivery as needed. Support coordination of menu cycles, special meals, and restricted diets. Document patient interactions, meal refusals, and nutritional intake as required. Participate in quality assurance initiatives, audits, and performance improvement projects. Communication & Collaboration Act as the liaison between kitchen staff, clinical nutrition, and nursing units. Escalate nutrition or safety concerns promptly to the appropriate clinical staff. Participate in shift huddles, department meetings, and training activities. Required Qualifications High school diploma or equivalent. Experience in foodservice, nutrition, healthcare, or hospitality preferred. Strong verbal communication and customer‑service skills. Ability to learn and navigate dietary/nutrition software systems. Understanding of basic nutrition principles or willingness to be trained. Ability to work in a fast‑paced environment with strong attention to detail. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace.

Responsibilities

The Patient Food Service Coordinator ensures patients receive meals that meet their dietary needs and preferences. This includes coordinating meal selections, collaborating with dietitians, and supporting foodservice operations.