Patient Service Rep 20 Start Next Week at Aston Carter

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

21.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-In/Check-Out, Scheduling, Insurance Verification, Billing, Electronic Health Records (EHR), HIPAA Compliance, Customer Service, Phone Etiquette, Record Management, Office Administration

Industry

Staffing and Recruiting

Description

Job Description: Patient Check-In/Check-Out: Welcome patients, verify their identification and insurance information, and prepare required forms for their visits. Scheduling: Coordinate appointments in person or by phone, process walk-ins, and manage rescheduling or cancellations. Communication: Answer high-volume phone calls, respond to patient inquiries, and relay messages between patients and clinical staff. Billing & Insurance: Verify coverage eligibility before appointments, explain billing policies, and collect co-payments and outstanding balances. Record Management: Maintain Electronic Health Records (EHR), update patient demographics, and scan documents while strictly adhering to HIPAA privacy laws. Office Maintenance: Monitor reception inventory, order supplies, and ensure the waiting area remains tidy and calm Weekly Pay - Career growth! Job Type & Location This is a Contract to Hire position based out of Honolulu, HI. Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Honolulu,HI. Application Deadline This position is anticipated to close on Jun 12, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

The role involves managing patient check-in/out, scheduling appointments, and handling high-volume phone inquiries. Additionally, the representative is responsible for insurance verification, co-payment collection, and maintaining electronic health records in compliance with HIPAA.