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Patient Service Rep at CFP Physicians Group, P.L.
Casselberry, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Organizational Skills, Patient Check-in, Appointment Scheduling, Insurance Details, Phone Etiquette, Record Maintenance, Billing, Payment Processing, EHR Systems, Computer Skills, Confidentiality, Multitasking

Industry

Medical Practices

Description
Description Join our dedicated healthcare team as a medical PSR, where your friendly demeanor and organizational skills will play a vital role in delivering exceptional patient care. This position offers an opportunity to be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience within our primary care practice. Key Responsibilities: - Greet patients and visitors warmly, providing excellent customer service - Manage patient check-in and check-out processes efficiently - Schedule, reschedule, and confirm patient appointments - Collect and update patient information and insurance details - Answer phone calls, respond to inquiries, and direct calls appropriately - Maintain accurate and organized patient records and documentation - Handle billing and payment processing as needed - Ensure the reception area remains clean, organized, and welcoming Skills and Qualifications: - High school diploma or equivalent - Previous experience in a medical office or customer service role preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency with electronic health records (EHR) systems and basic computer skills - Ability to handle sensitive information with confidentiality - Professional appearance and positive attitude - Ability to work efficiently in a fast-paced environment We foster a collaborative and supportive work environment committed to professional growth and excellent patient care. Join us and be part of a team that values compassion, integrity, and continuous improvement.
Responsibilities
The role involves being the first point of contact for patients and visitors, ensuring a welcoming experience by managing check-in/check-out processes and handling appointment scheduling. Key duties also include collecting patient information, answering inquiries, maintaining records, and processing payments.