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Patient Service Rep Float at University Physicians' Association
Knoxville, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Greeting, Form Completion, Electronic Health Record Management, Billing Information Maintenance, Insurance Verification, Co-pay Collection, Patient Flow Management, Patient Inquiry Answering, Medical Inquiry Referral, Patient Scheduling, Document Scanning, Communication, Attention To Detail, Time Management, Organization

Industry

Hospitals and Health Care

Description
Description University Physicians' Association is seeking qualified applicants for a full-time, Patient Service Representative Float (PSR) for University Cancer Specialists, located at the University of Tennessee Medical Center in Knoxville, TN. Job Type: Full-time, Monday – Friday 8:00AM – 4:30PM Job duties include: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401(k) with company match and immediate vesting, Critical Illness, Life Insurance, EAP, and more! Requirements 6-months previous medical office experience Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Responsibilities
The representative will be responsible for greeting patients promptly, ensuring all necessary registration and billing forms are completed, and maintaining accurate patient demographic and insurance information. Duties also include verifying insurance eligibility, collecting co-pays, managing patient flow, answering registration/billing inquiries, and scheduling appointments.