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Patient Service Rep, Full-time, EMG-Family Practice & Express Care, Hayesvi at Sodexo at Erlanger Health System

Murphy, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception, Patient Check-in, Patient Check-out, Appointment Coordination, Payment Collection, Precertification, Authorization, Microsoft Windows, Microsoft Office, Communication, Professionalism, Cash Handling, Health Care Environment, Telephone Etiquette, Problem Solving

Industry

Hospitals and Health Care

Description

Job Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics. Education: Required: Preferred: High school diploma or equivalent Experience: Required: Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications. Preferred: Position Requirement(s): License/Certification/Registration Required: NA Preferred: Department Position Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.

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Responsibilities

The Patient Service Representative is responsible for receiving incoming calls, greeting patients, coordinating appointments, and collecting payments. They also handle precertification and authorization for procedures and studies.