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Patient Service Rep, Full-time, EMG-Family Practice & Express Care, Hayesvi at Sodexo at Erlanger Health System
Murphy, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Reception, Patient Check-in, Patient Check-out, Appointment Coordination, Payment Collection, Precertification, Authorization, Microsoft Windows, Microsoft Office, Telephone Communication, Professional Manner, Cash Handling, Health Care Environment, Interpersonal Skills, Problem Solving

Industry

Hospitals and Health Care

Description
Job Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics. Education: Required: Preferred: High school diploma or equivalent Experience: Required: Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications. Preferred: Position Requirement(s): License/Certification/Registration Required: NA Preferred: Department Position Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.

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Responsibilities
The Patient Service Representative will receive incoming calls and greet patients, ensuring a professional experience. They will also coordinate appointments and handle patient payments.