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Patient Service Rep, Full-time, EMG-Family Practice, Murphy, NC at Sodexo at Erlanger Health System
Murphy, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Reception, Telephone Etiquette, Patient Check-in, Patient Check-out, Appointment Coordination, Payment Collection, Precertification, Authorization, Computer Skills, Microsoft Windows, Microsoft Office

Industry

Hospitals and Health Care

Description
Job Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics. Education: Required: Preferred: High school diploma or equivalent Experience: Required: Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications. Preferred: Position Requirement(s): License/Certification/Registration Required: NA Preferred: Department Position Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.

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Responsibilities
The primary duties involve professionally handling incoming telephone calls and managing the in-person greeting, check-in, and check-out processes for patients. This role also requires coordinating patient appointments and collecting daily payments, including obtaining necessary precertifications or authorizations.