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Patient Service Rep, Full-time, EMG-Primary & Express Care, Hayesville, NC at Erlanger Western Carolina Hospital

Murphy, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reception, Patient Scheduling, Payment Collection, Microsoft Windows, Microsoft Office, Precertification, Authorization

Industry

Hospitals and Health Care

Description

Job Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics. Education: Required: Preferred: High school diploma or equivalent Experience: Required: Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications. Preferred: Position Requirement(s): License/Certification/Registration Required: NA Preferred: Department Position Summary: Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.

Responsibilities

Manage incoming calls and handle patient check-in and check-out processes professionally. Coordinate appointments and process daily payments while obtaining necessary authorizations for procedures.