Patient Service Rep at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

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Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Organizational Skills, Communication Skills, Microsoft Office, EHR, PM Systems, Billing Processes, Multitasking, HIPAA, Insurance Verification, Healthcare Compliance, Patient Care Coordination, Revenue Cycle Management, Training, Supervisory Skills, Documentation

Industry

Hospitals and Health Care

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Clinic Coordinator oversees the operational, administrative, and/or financial activities of an assigned medical clinic or physician practice. This role serves as a key liaison among providers, staff, and other departments to ensure high-quality service delivery, efficient workflow, and regulatory compliance. Responsibilities may include supervising clinic staff, managing revenue cycle processes, supporting patient care coordination, and maintaining accurate records and communications. Essential Functions Clinical & Operational Coordination Coordinates daily activities in the clinic to ensure effective patient flow, staffing, and customer service. Assists physicians and clinicians in supporting patient care delivery. Maintains clinic schedules, manages administrative documentation, and ensures adherence to regulatory standards. Supports or provides direct patient care within the scope of licensure (if applicable). Maintains a safe, respectful, and professional clinical environment aligned with organizational values. Revenue Cycle & Administrative Support Oversees front-end revenue cycle functions, including demographic and insurance entry, eligibility verification, and TOS collections. Assists with claims resolution, payment posting, denial management, and appeals processes. Performs reconciliation of payments, deposits, and billing reports; addresses returned mail and patient inquiries. Provides training and feedback to clinic staff on billing and compliance processes. Supports enrollment and credentialing updates for providers and communicates with stakeholders accordingly. Other Responsibilities Participates in performance improvement initiatives and audits. Maintains confidentiality of patient and financial records in compliance with HIPAA. Collaborates with external billing teams and internal departments to align workflows. Performs other duties or special projects as assigned. Knowledge/Skills/Abilities/Experience Strong interpersonal, organizational, and communication skills Proficiency in Microsoft Office, EHR, and PM systems Knowledge of front-end and back-end billing processes Ability to multitask and work effectively in a fast-paced clinic setting Familiarity with HIPAA, insurance verification, and healthcare compliance standards Frequent sitting, typing, and use of computer systems Occasional bending, stooping, lifting

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Responsibilities

The Clinic Coordinator oversees the operational, administrative, and financial activities of a medical clinic, ensuring high-quality service delivery and efficient workflow. This role includes supervising clinic staff, managing revenue cycle processes, and supporting patient care coordination.