Patient Service Rep / Medical Front Desk at University Physicians' Association

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Service, Medical Front Desk, Patient Care, Detail-Oriented, Time-Management, Organizational Skills, Electronic Health Record (EHR), Billing, Insurance Verification, Co-pay Collection, Patient Flow, Registration, Scheduling, Document Scanning, Administrative Duties

Industry

Hospitals and Health Care

Description

Description Join Our Well-Established OB/GYN Team as a Patient Service Rep! We’re a respected and fast-growing obstetrics and gynecology practice looking for a full-time administrative team member who is passionate about patient care. If you’re motivated, detail-oriented, and thrive in a fast-paced environment, this is a great opportunity to build your career alongside supportive providers and staff. Job Type: Full Time - Monday - Friday 8am-4:30PM Job Location: Knoxville, TN (Main Office Located at UT Medical Center Campus) Why You’ll Love Working With Us: We offer a supportive team environment and a full benefits package, including: Paid Time Off (PTO), Holiday Pay, & Sick Leave Medical, Dental, and Vision Insurance Short-Term & Long-Term Disability Life Insurance, Critical Illness, Hospital Indemnity Coverage 401(k) with company match and immediate vesting And more! What You’ll Do: As the first point of contact for our patients, you’ll play a key role in creating a positive and welcoming experience. Responsibilities include: Greeting patients warmly and checking them in promptly Helping patients complete necessary forms for the electronic health record (EHR) and billing Updating demographic and insurance information, verifying eligibility, and collecting co-pays Ensuring smooth patient flow through efficient front-office processing Answering questions related to registration or billing Directing medical inquiries to the appropriate clinical staff Scheduling patients with the appropriate provider Scanning and uploading documents into the EHR Performing additional administrative duties as needed This is a great opportunity for someone who wants to grow their career in healthcare administration and be part of a caring, patient-centered practice. Requirements What We’re Looking For: 6 months to 1 year of prior medical office experience A positive, professional, and patient-focused attitude Strong time-management and organizational skills Ability to work well in a fast-paced, team-oriented environment

Responsibilities

As the primary contact for patients, responsibilities include warmly greeting them, managing check-in processes, updating records, verifying insurance, and collecting co-pays. The role also involves directing medical inquiries, scheduling appointments, and performing general administrative tasks to ensure smooth front-office operations.