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Patient Service Rep / Precertification Specialist at University Physicians' Association

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Communication Skills, Insurance Pre-Certifications, Referrals Management, EMR Management, Multitasking, Patient Communication, Administrative Support

Industry

Hospitals and Health Care

Description

Description Looking for a role where your organizational skills truly make a difference? Join our team at the University Center for Pain Management, where you’ll play a key role in helping patients access the care they need. Location: UT Medical Center Campus, Knoxville, TN Job Type: Full-Time Why You’ll Love This Position: ? Monday–Friday schedule (no nights or weekends!) ? Office closed on major holidays ? Comprehensive benefits package (Medical, Dental, Vision, PTO, 401k with match, and more!) Location: UT Medical Center Campus, Knoxville, TN Job Type: Full-Time What You’ll Do: Process incoming referrals to ensure timely scheduling and coordination of care Handle insurance pre-certifications and prior authorizations to prevent delays in treatment Verify insurance coverage and document benefits ahead of appointments Manage EMR inbox and respond to provider/patient messages Communicate with patients about balances and financial responsibility Support front office operations and administrative tasks as needed What We’re Looking For: Prior experience with referrals and insurance pre-certifications (required) High school diploma or equivalent Previous healthcare or administrative experience preferred Strong communication and organizational skills Ability to multitask and thrive in a fast-paced environment Join a team that values accuracy, teamwork, and patient care. Apply today and help us make a difference! Requirements What We’re Looking For: Prior experience with referrals and insurance pre-certifications (required) High school diploma or equivalent Previous healthcare or administrative experience preferred Strong communication and organizational skills Ability to multitask and thrive in a fast-paced environment

Responsibilities

The Patient Service Rep / Precertification Specialist will process incoming referrals and handle insurance pre-certifications to ensure timely patient care. They will also manage communications with patients regarding their financial responsibilities and support front office operations.