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Patient Service Rep Radiation Therapy Fulltime at Sodexo at Erlanger Health System
Chattanooga, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Clerical Skills, Teamwork, Telephone Etiquette, Patient Scheduling, Insurance Verification, Payment Processing, Invision Registration, Medical Terminology, Computer Competency, Receptionist Duties, Public Interaction, Organizational Skills, Liaison Skills, Pleasing Personality, Good Telephone Voice

Industry

Hospitals and Health Care

Description
Job Summary: Performs a variety of patient and customer service related activities, including, but not limited to, answering the phone in a timely and appropriate manner. Responsible for Invision Registration, patient scheduling in appropriate practice management system and other functions as designated. Education: Required: High school diploma or equivalent Preferred: Medical terminology course, and training for computer competency. Experience: Required: Clerical experience and/or hospital experience. Able to work in a team environment. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public. Prior IDX/Invision experience a plus. Preferred: Must be able to successfully complete IDX/Invision training based on established guidelines Position Requirement(s): License/Certification/Registration Required: N/A Preferred: N/A Department Position Summary: Performs a variety of patient and customer service related activities within the department. These functions include but are not limited to greeting patients and public, answering and screening telephone calls, Invision registration, receptionist duties, verifies insurance and handle payment processing. Updates patient profile at each visit. Serves as the liaison between the patient and medical support staff. Responsible for scheduling all patient appointments in an accurate and timely manner. Must maintain a clean neat organized work area including waiting area. Other duties as assigned.

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Responsibilities
Performs a variety of patient and customer service related activities, including answering and screening telephone calls, Invision registration, and scheduling patient appointments. Serves as the liaison between the patient and medical support staff while maintaining a clean and organized work area.