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Patient Service Rep at University Physicians' Association
Alcoa, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Attention To Detail, Time Management, Organization, Patient Registration, Insurance Verification, Co-pay Collection, Patient Flow Management, Inquiry Handling, Document Scanning

Industry

Hospitals and Health Care

Description
Description University Physicians' Association is seeking qualified applicants for a full-time Patient Service Rep (PSR) for UT Primary Care Alcoa. Position is Full-Time, working Monday through Friday 8:00am to 4:30pm. Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more! Job duties include: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate. Requirements 6-months to 1-year previous medical office experience.
Responsibilities
The role involves managing front office operations by greeting patients, ensuring necessary forms are completed for health records and billing, and maintaining accurate patient demographic and insurance information. Responsibilities also include verifying insurance eligibility, collecting co-pays, managing patient flow, and answering registration or billing inquiries.