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Patient Service Rep at University Physicians' Association

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

16.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Time Management, Organization, Patient Registration, Insurance Verification, Co-pay Collection, Patient Flow Management, Inquiry Resolution, Scheduling

Industry

Hospitals and Health Care

Description

Description University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a rheumatology office located at UT Medical Center or UT Medical Center Halls. Job duties include: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more! Requirements Previous medical office experience is not required. The candidate will need strong customer service skills, attention to detail, time management, and good with organization.

Responsibilities

The Patient Service Representative will be responsible for greeting patients in a friendly and timely manner, ensuring all necessary forms for the electronic health record and billing office are completed. Duties also include maintaining patient demographic and insurance information, verifying eligibility, and collecting co-pays.