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Patient Service Rep - University Thoracic Surgeons at University Physicians' Association
Knoxville, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Computer Skills, Telephone Skills, Scheduling Skills, Time Management, Organizational Abilities, Attention To Detail

Industry

Hospitals and Health Care

Description
Description Join Our Team at University Thoracic Surgeons! University Physicians Association is currently seeking a Patient Service Representative to support our growing practice at University Thoracic Surgeons, affiliated with the University of Tennessee Medical Center. We’re looking for a candidate who excels in communication, thrives in a fast-paced environment, and brings strong computer, telephone, and scheduling skills. Why Work With Us? We’re committed to creating a workplace where every team member feels valued and supported. Our comprehensive benefits package includes: Medical, Dental, and Vision Insurance 401(k) with Company Match & Immediate Vesting Short-Term & Long-Term Disability Life Insurance & Critical Illness Coverage Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contribution Paid Time Off (PTO), Sick Leave & Bereavement Leave Employee Assistance Program (EAP) Access to On-Site Fitness Center ...and more! Key Responsibilities: Welcome patients with professionalism and warmth Assist patients in completing required forms for health records and billing Maintain accurate patient demographics and verify insurance eligibility Schedule and authorize radiology exams Respond to patient inquiries regarding registration and billing Direct medical-related questions to appropriate clinical staff Schedule appointments with the appropriate provider Scan documents into the electronic health record system Perform other duties as assigned Requirements What We’re Looking For: Ability to manage multiple tasks efficiently Excellent verbal and written communication skills Strong time management and organizational abilities High attention to detail
Responsibilities
The Patient Service Representative will welcome patients, assist them in completing forms, and maintain accurate patient demographics. They will also schedule appointments and respond to patient inquiries regarding registration and billing.