Patient Service Rep - UT Gastroenterology at University Physicians' Association
Knoxville, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Multi-tasking, Computer Experience, Telephone Skills, Scheduling Skills, Time Management, Organizational Skills, Attention to Detail

Industry

Hospitals and Health Care

Description
Description University Physicians Association is seeking a dedicated Patient Service Representative to join our growing team at University Gastroenterology, part of the University of Tennessee Medical Center. The ideal candidate would possess excellent communication skills, have the ability to multi-task, computer experience, telephone and scheduling skills. In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes: Medical, Dental, and Vision Insurance 401(k) with company match and immediate vesting Short-term and Long-term disability Life insurance Critical Illness Flexible Spending Accounts Health Savings Account with Employer contribution PTO, Sick leave, Bereavement leave Employee Assistance Program Fitness Center, and More! Job Responsibilities: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Requirements Ability to multi-task Strong communication skills Time management and organizational skills Attention to detail
Responsibilities
The Patient Service Representative greets patients, ensures they complete necessary forms, and maintains patient information. They also answer inquiries, schedule appointments, and assist with document scanning.
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