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Patient Service Rep -UT Neuro-Ophthalmology at University Physicians' Association
Knoxville, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Referrals, Diagnostic Testing, Office Tasks, Patient Confidentiality, Document Scanning, Faxing, Filing, Answering Calls, Message Taking, Demographic Information Maintenance, Insurance Verification, Co-pay Collection, Appointment Scheduling, Communication Skills, Computer Skills, Typing Skills

Industry

Hospitals and Health Care

Description
Description University Physicians' Association is seeking qualified applicants for Patient Service Representative for a busy office located inside the University of Tennessee Medical Center in Knoxville, TN. The position is full-time, Monday – Friday and offers a competitive benefit package including Paid Time Off and Sick Time. Primary Job Duties Include: Coordination and processing of patient referrals for specialty services, diagnostic testing, and other outpatient services and maintain ongoing tracking of referrals. Additional duties include performing general office tasks such as: Maintaining patient confidentiality and respect for all individuals in the practice and conducts work in a team-oriented fashion Document scanning, faxing, and filling Answering incoming calls and taking message/transferring to appropriate department Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Scheduling patients for appropriate appointments Other duties as assigned Requirements Prior referral and/or medical experience preferred. Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Responsibilities
The primary duties involve coordinating and processing patient referrals for specialty services, diagnostic testing, and outpatient services, while maintaining ongoing tracking of these referrals. Additional responsibilities include general office tasks such as maintaining confidentiality, document handling, answering calls, and managing patient demographic and insurance information.