Patient Service Represenative - Internal Medicine (Front Office) at BJC HealthCare

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Insurance Verification, Medical Billing, Data Entry, Receptionist Duties, Patient Flow Management, Telephone Triage, Financial Record Maintenance, Customer Service, Professionalism

Industry

Hospitals and Health Care

Description

Additional Information About the Role Come join our team as a full-time Patient Service Representative with BJC Medical Group in Saint Louis, Missouri, this is a rare opportunity to join a great team! Preferred Medical Office Experience 40-Hours per week Day Shift Benefit Eligible NO CALL, NO WEEKENDS, NO HOLIDAYS Overview BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region. Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve. BJC Medical Group at the Highlands is an experienced, well-respected group of internal medicine providers. We strive to provide primary care that is personal and evidence-based. Our physicians are on-staff at one of the top-ranked hospitals in the nation, Barnes-Jewish Hospital, and located conveniently at the outpatient building in The Highlands, across from Forest Park Preferred Qualifications Role Purpose The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed. Responsibilities Handles telephone calls from patients and staff; forwards calls requiring triage. Performs receptionist duties with close attention to detail and professionalism. Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data. Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges. Coordinates information with Central Billing Office to ensure all charges are captured and properly collected. Minimum Requirements Education High School Diploma or GED Experience 2-5 years Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Responsibilities

Acts as the primary point of contact for front office activities, managing patient check-ins and appointment scheduling. Responsible for verifying insurance, collecting payments, and performing data entry for service charges.