Patient Service Representative 1 at Mountain Family Health Centers

Gypsum, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

25.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Intake, Financial Collection, Accuracy, Timeliness, Medical Field Experience, Financial Field Experience

Industry

Hospitals and Health Care

Description

Join a mission-focused team, where we work every day to improve the health of our community by providing equitable and affordable medical, behavioral, and dental healthcare for all. As part of a dedicated, mission‑driven team, you’ll contribute to whole‑person, integrated care that supports patients across the region. Build a meaningful career while enjoying life in a vibrant mountain community at a workplace committed to family‑friendly scheduling and true work–life balance. With year‑round access to skiing, hiking, biking, and a wide range of outdoor recreation, this is an ideal opportunity for individuals seeking both professional fulfillment and an exceptional quality of life. Enjoy a generous compensation and benefits package, including paid time off, sick leave, and dedicated wellness hours. Who is Mountain Family Health Centers? https://www.mountainfamily.org/careers-2/ [https://www.mountainfamily.org/careers-2/] What we have achieved: * NCQA PATIENT CENTERED MEDICAL HOME * TIER 1 MEDICAID PROVIDER * HEALTH LINKS™ HEALTHY BUSINESS LEADER – 2021 * TOP FIVE COLORADO GOVERNOR’S AWARD FOR WORKSITE WELLNESS – 2019 General Purpose To ensure the successful start of the patient’s experience at MFHC. Successful completion is when the patient’s information is collected timely, accurately and their financial responsibility is collected to the best of our ability. Job Qualifications: 1. High school diploma or equivalent. Associate degree preferred 2. Minimum two (2) years’ experience in a medical or financial field preferred 3. Minimum two (2) years’ experience in customer service capacity Salary: $23.00 to $25.00 per hour; DOQ which includes $3.61 geographic pay incentive based on location Benefits: Medical, Dental and Vision Insurance, 403B retirement plan with 3% matching after 1 year of employment, 7 Paid Holidays, 124 PTO hours within the first year, Access to Employee Assistance Program, FAMLI CO State Leave, Worksite Wellness Program and much more. Application Close Date: Until Filled

Responsibilities

The primary purpose of this role is to ensure the successful start of the patient's experience at MFHC by accurately and timely collecting patient information. This includes ensuring that the patient's financial responsibility is collected to the best of the representative's ability.