Patient Service Representative at Advanced Cleaning Solutions

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Service, Electronic Medical Record, Insurance Verification, Data Entry, Scheduling, Payment Collection, HIPAA Compliance, Organizational Skills, Multitasking, Oral Communication, Written Communication, Professionalism, Problem-Solving, Microsoft Office Suite, Web-Based Applications

Industry

Description

Description Rise Health is a platform acquisition company re-engineering the current primary care fee-for-service paradigm. We deliver an integrated, value-based care clinical program centered around partnership with pre-existing primary care practices. We transition them to our proprietary tech and data-driven platform to support profitable risk management in the value-based environment. We are backed by private equity sponsors and led by a management team with deep experience in healthcare investing. Job Summary The Patient Service Representative serves as the first point of contact for patients calling or arriving at the clinic. This position is responsible for greeting and checking-in patients, obtaining patient information, verifying insurance, collecting payments, assisting with necessary paperwork, and fulfilling other customer service or administrative duties. Essential Duties & Responsibilities: Registering, scheduling and re-scheduling patients for initial appointments and follow-ups Entering data for patients into an electronic medical record (EMR) Answering patient questions about billing and payments and collect payments Screening incoming calls to provide the proper routing to other departments when necessary Verifying insurance eligibility Accepting lab drop offs from patients Chart Prep Medical Records Other duties as assigned Requirements Education, Experience and Qualifications: Previous experience in front office or similar role preferred High school diploma or GED required Experience using an Electronic Medical Record system as well as foundational computer skills, including Microsoft Office Suite and the Internet. Ability to navigate at a basic level within web-based applications. Insurance verification experience using various platforms Ability to learn and follow HIPAA requirements and respect patient privacy rights Strong organizational and multitasking skills Interpersonal Skills: Oral communication- Speaks clearly and persuasively in positive or negative situations; listens to others without interrupting and gets clarification when needed; responds well to questions Written communication- Writes clearly and informatively; edits work for spelling and grammar Teamwork- Willing to assist others when needed Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status and position. Problem-Solving- Identifies and resolves problems in a timely manner; develops alternative solutions, maintains composure and a professional manner even when dealing with difficult situations Commitment to Company Standards: Follows company procedures: demonstrates ethical behavior in all business dealings Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Company will provide reasonable accommodations to permit individuals with qualified disabilities to perform the essential functions of the position as may be required by law.

Responsibilities

The Patient Service Representative acts as the initial contact for patients, managing check-in, verifying insurance, collecting payments, and handling necessary administrative paperwork. Essential duties include registering, scheduling appointments, entering patient data into the EMR, and routing incoming calls appropriately.