Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Patient Service Representative at Advocare LLC
Linwood, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Interpersonal Skills, Detail-Oriented, Multitasking, Adaptability, Microsoft Office

Industry

Medical Practices

Description
Description We are looking for a friendly, organized, and detail-oriented front desk patient service representative to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a front desk patient service representative, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Responsibilities: Answer incoming calls on a multi-line telephone system with professionalism and efficiency Schedule and confirm patient appointments Transfer calls and take accurate messages according to office procedures Greet patients and visitors and notify the appropriate team member of their arrival Collect and post co-pays and communicate outstanding balances Check patients out and follow proper check-out protocols Check insurance eligibility daily using multiple insurance websites Type correspondence and office memos as directed Prepare charts, gather necessary paperwork, and print daily appointment schedules Requirements Excellent customer service and communication skills Ability to maintain professionalism, confidentiality, and diplomacy Strong interpersonal skills with the ability to work with diverse individuals Detail-oriented with strong follow-up and multitasking capabilities Adaptable and flexible in a fast-paced, ever-changing environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Position requires 1 evening shift and rotating Saturday shift (8:45am-12p) 2 years of medical office experience preferred
Responsibilities
The Patient Service Representative is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. This role includes answering calls, scheduling appointments, and ensuring a professional environment for patients and staff.