Patient Service Representative at Artisan Design Group, LLC
Las Cruces, New Mexico, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Service, Greeting, Checking-in Patients, Data Entry, Electronic Medical Record, EMR, Billing, Payment Collection, Call Screening, Insurance Verification, HIPAA Compliance, Organizational Skills, Multitasking, Administrative Duties

Industry

Description
Description The Patient Service Representative serves as the first point of contact for patients calling or arriving at the clinic. This position is responsible for greeting and checking-in patients, obtaining patient information, collecting payments, assisting with necessary paperwork, and fulfilling other customer service or administrative duties. Essential Duties & Responsibilities: Registering, scheduling and re-scheduling patients for initial appointments and follow-ups Entering data for patients into an electronic medical record (EMR) Answering patient questions about billing and payments and collect payments Screening incoming calls to provide the proper routing to other departments when necessary Verifying insurance eligibility Accepting lab drop offs from patients Other duties as assigned Requirements Education, Experience and Qualifications: Previous experience in front office or similar role preferred High school diploma or GED Experience using an Electronic Medical Record system as well as foundational computer skills, including Microsoft Office Suite and the Internet. Ability to navigate at a basic level within web-based applications. Ability to learn and follow HIPAA requirements and respect patient privacy rights Strong organizational and multitasking skills
Responsibilities
The Patient Service Representative acts as the initial contact for patients, managing check-in procedures, gathering necessary information, processing payments, and assisting with required documentation. Essential duties include registering, scheduling appointments, entering data into the EMR, handling billing inquiries, and screening incoming calls.
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