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Patient Service Representative at Cancer Specialists LLC

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Verification, Eligibility Checking, Patient Registration, Medical Billing, Payment Collection, Patient Demographics, Financial Counseling, EOB Review, Account Reconciliation, Patient Communication

Industry

Medical Practices

Description

Cancer Specialists of North Florida is recruiting for an experienced Patient Services Representative for our busy Southpoint Office. The Patient Service Representative is responsible for insurance verification and eligibility, counseling patients on insurance benefits and co-pays, working account balances and payment collections. Obtains and maintains accurate patient demographics. Essential Duties and Responsibilities include the following: * Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Registers patients in the system as necessary. * Collects and reviews all patient insurance information and completes insurance forms. * Confirms patient insurance verification and eligibility. Assesses patient financial requirements and advises patients and families on insurance benefits, co-pays and financial obligations. * Works account balances for any; claim errors or adjustments that might be needed. * Reviews Explanation of Benefits (EOB) for consistency. * Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary. Provides patient documentation for balance explanation. * Follows-up on assigned accounts for assistance or payment plan agreements. * Assists in maintaining manuals, logs and other required documentation as required. * All other duties as assigned. Full Time Position Location Address: 7015 AC Skinner Parkway, Building 100, Jacksonville, FL 32256 Compensation and Benefits: * Salary is commensurate with experience and qualifications Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”

Responsibilities

The Patient Service Representative manages insurance verification, eligibility, and the collection of patient co-pays and account balances. They are also responsible for maintaining accurate patient demographics and resolving billing inquiries.