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Patient Service Representative at Dental Views
Fullerton, California, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Self-Motivated, Organizational Skills, Flexibility, Interpersonal Communication, Clerical Activities, Patient Interaction, Insurance Verification, Appointment Scheduling, Payment Collection, Billing Inquiries, Chart Preparation, General Office Support, Customer Service, Administrative Tasks, Financial Inquiries, Stable Employment History

Industry

Hospitals and Health Care

Description
Description Job Overview A Patient Service Representative (PSR) is the first point of contact for patients at a practice, and also has key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Requirements Qualifications Self-motivated with the ability to exceed patient expectations. Excellent organizational skills to effectively handle multiple tasks. Flexibility to support change, with varying schedules as necessary. Possess excellent interpersonal communication skills. Resume must demonstrate stable employment history. Responsibilities and Duties Greet and check in patients in a friendly manner. Collect co-payments and verify insurance coverage. Schedule and confirm patient appointments. Prepare new patient charts neatly and accurately. Various office duties as assigned by the Office Manager. Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary. Collect and post payments and record receipts. General clerical duties. Education High School Diploma or equivalent. Experience Candidates will have a minimum of two years of experience in a healthcare office or fast-paced, highly interactive customer service environment. Experience in the dental or medical industry with scheduling and verifying insurances preferred.
Responsibilities
The Patient Service Representative greets and checks in patients, collects co-payments, verifies insurance coverage, and schedules appointments. They also handle various clerical duties and respond to patient inquiries regarding billing and financial matters.