Patient Service Representative - Hybrid- Weekly Pay - Hiring Now! at Tech Systems

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

20.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Intake, Care Coordination, Salesforce, Cerner, HIPAA Compliance, Outbound Calling, Inbound Calling, Data Entry, Interpersonal Communication, Case Management, Electronic Health Records (EHR)

Industry

IT Services and IT Consulting

Description

About the Role We are seeking Patient Intake Coordinators to join a leading healthcare organization supporting patients We are seeking Patient Intake Coordinators to join a leading healthcare organization supporting patients starting long-term dialysis care. This role is critical to ensuring a smooth, compassionate first experience for patients as they transition into treatment. This is a high-impact, fast-paced role ideal for customer service professionals with healthcare experience who are organized, self-driven, and thrive in collaborative environments. What You’ll Do Receive new patient referrals from hospitals and clinics Contact patients via outbound calls to coordinate dialysis care and scheduling Handle inbound calls from patients following up on scheduling requests Manage and track cases independently using Salesforce Document outreach efforts, follow up consistently, and close cases accurately Work daily within Salesforce (CRM) and Cerner (EHR) systems Maintain compliance with patient privacy and HIPAA standards Call Volume: 20 inbound calls per day on average Outbound calls vary by caseload (typically 20–80 per day) Required Qualifications 1+ year of customer service experience (call center, healthcare office, hospitality, retail, or similar) Experience working in a healthcare environment (hospital, clinic, medical office, or health insurer) Strong verbal and written communication skills High attention to detail and excellent interpersonal skills Comfort using computer applications (Outlook, CRM systems, data entry tools) High School Diploma or GED Nice to Have Previous patient intake or care coordination experience Dialysis or nephrology experience Experience with EMR/EHR systems (Epic, Cerner, Allscripts, etc.) Work Environment Hybrid/in-office role (equipment provided: laptop and monitor) Must have high-speed internet (minimum 20 Mbps) and a private, distraction-free workspace at home Strong emphasis on teamwork, communication, and collaboration Professional environment with strict patient privacy requirements Job Type & Location This is a Contract to Hire position based out of Honolulu, HI. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Honolulu,HI. Application Deadline This position is anticipated to close on Jun 5, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

Coordinate dialysis care by managing new patient referrals and handling inbound and outbound calls. Use Salesforce and Cerner systems to track cases and document outreach efforts while maintaining HIPAA compliance.