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Patient Service Representative I at CLS Health PLLC
Webster, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail, Microsoft Office, Medical Terminology, Insurance Billing

Industry

Hospitals and Health Care

Description
Description About CLS Health At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35 locations and 40+ specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients. We are Looking for: We are looking for a professional and courteous Patient Service Representative I to join our Physical Therapy clinic. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility. Responsibilities: Greet patients and visitors in a friendly and welcoming manner Verify patient information, including insurance coverage and personal information Collect co-pays and other fees from patients at the time of service Ensure the referrals are in the patient's chart before the patient comes in Maintain patient records and ensure that they are accurate and up to date Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation Handle patient complaints and resolve issues in a professional manner Perform other administrative tasks as needed Full benefits package including: 401(k) with company match Medical, Dental, Vision, and Life Insurance Paid time off Disability insurance Requirements High school diploma or equivalent Experience in a medical office or customer service environment preferred Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Strong attention to detail and accuracy Proficiency in Microsoft Office and other computer applications Knowledge of medical terminology and insurance billing preferred
Responsibilities
As a Patient Service Representative I, you will greet patients, verify their information, and collect payments. You will also maintain patient records and handle complaints professionally.