Patient Service Representative - (No Inbound Calls) at Urrly

Columbia, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

20.0

Posted On

01 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electronic Medical Records, Scheduling, Insurance Eligibility, Referrals, Authorizations, Task Management, Follow-up Scheduling, Prior Authorizations, EMR Experience, EHR Experience

Industry

Executive Search Services

Description

Patient Service Representative No inbound calls. No copays. Hybrid schedule. $18–$20/hr. Columbia, MD • Hybrid (4 days onsite, 1 remote) • Full-Time Pay: $18.00–$20.00/hour Schedule: Standard weekday business hours Our client is an outpatient cardiology practice. You run the virtual follow-up schedule. Task list driven. Clean workflows. Clear ownership. No inbound phone queue. No copay collection. No in-person check-ins. What you’ll do Work EMR task list from NP orders Schedule follow-up appointments only Run eligibility; confirm active coverage Ensure referrals are on file Assist with prior authorizations Manage reminders; reduce no-shows Refill canceled slots quickly Answer admin pool messages Print, fax, mail forms and visit summaries Remote day: Complete scheduling tasks Run eligibility and referral checks Clear inbox and documentation Must-haves 1+ year medical front desk or scheduling Strong insurance eligibility knowledge Understand referrals and authorizations EMR/EHR experience Organized; can manage task lists independently High school diploma or GED Nice to have Cardiology or specialty clinic experience Centralized scheduling or virtual support experience Perks & Pay Pay: $18.00–$20.00/hour Medical, dental, vision 401(k) PTO Schedule & Setup 4 days onsite (professional high-rise office) 1 designated remote day Weekday business hours No inbound phone line No travel; no face-to-face patients Impact & Growth Your work keeps providers full and days smooth. Strong follow-up scheduling = better patient continuity. You like structure. You move fast. You clear the list. At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants. Apply Today to land a rare no-inbound-call scheduling role with steady hybrid hours.

Responsibilities

The representative will manage the virtual follow-up schedule for an outpatient cardiology practice by working through an EMR task list driven by NP orders. Key duties include scheduling follow-up appointments, running eligibility checks, ensuring referrals are on file, and assisting with prior authorizations.