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Patient Service Representative at Oak Orchard Health
City of Batavia, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

20.0

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Administrative Skills, Communication, Organization, Spanish Fluency, Patient Scheduling, Insurance Verification, Phone Etiquette

Industry

Hospitals and Health Care

Description
Description Start your career in healthcare—make an impact from day one. At Oak Orchard Health, our Patient Service Representatives are often the first friendly face our patients see. This role will play an important role helping individuals and families—especially within our local agricultural communities—access the care they need. We’re looking for someone dependable, welcoming, and eager to learn. Bilingual (Spanish/English) candidates are strongly preferred to help us better serve our diverse patient population. What you’ll do: Greet and check in patients with professionalism and care Schedule appointments and answer phones Verify patient information and insurance Support a smooth, organized front desk experience What we’re looking for: High school diploma or equivalent Customer service or administrative experience preferred Strong communication and organizational skills Spanish-speaking skills strongly preferred Why Oak Orchard Health? Mission-driven, community-focused work Supportive team environment Great entry point into healthcare Competitive pay + full benefits (medical, dental, vision, PTO, 403b, and more) Tuition reimbursement & PSLF eligibility If you’re looking for a meaningful role where you can grow while giving back to the community, we’d love to meet you.
Responsibilities
The Patient Service Representative greets and checks in patients while managing appointment scheduling and phone calls. They are also responsible for verifying patient information and insurance to ensure a smooth front desk experience.