- Facilitates complex patient flow activities including admissions, discharges, internal transfer, and continuous real-time tracking of patient movement across all sites

- Facilitates patient placement decisions based on clinical urgency, infection control protocols, and preferred accommodation requests, directly influencing the quality and timeliness of care delivery across the organization.

- Leads mandatory provincial reporting through CritiCall’s Hospital Resource System, serving as the hospital’s key point of accountability for real-time capacity updates and ensuring provincial compliance in critical care access.

- Maintains 24/7 oversight of the corporate bed census, playing a pivotal role in bed utilization optimization, capacity forecasting, and supporting hospital-wide operational flow strategies.

- Conducts detailed patient interviews and enters precise registration information into the electronic medical record (EMR),