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Patient Service Representative (PSR) - Pool at Zeichman Mfg Inc
Village of Pewaukee, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Interaction, Scheduling, Insurance Verification, Demographic Updates, Patient Flow Monitoring, Visit Closure, Microsoft Office, EPIC Knowledge

Industry

Description
Description Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff. Requirements Greets and checks in patients arriving for their appointments Collects patient responsibility as identified in the pre-registration process Verifies and/or updates patient demographic and insurance information if changes or additions have occurred Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner Performs visit closure, including checking out patients and scheduling future visits as needed Maintains work area and lobby in neat and orderly manner Qualifications High school graduation or equivalent One year work experience, preferably in a medical office setting Ability to speak effectively to patients maintaining a pleasant, professional demeanor. Ability to handle sensitive and confidential information according to internal policies. Ability to problem solve in a high stress, face paced work environment Experience with Microsoft Office Knowledge of EPIC preferred
Responsibilities
The Patient Service Representative greets and checks in patients, collects patient responsibility, and verifies demographic and insurance information. They also monitor patient flow and perform visit closure tasks.