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Patient Service Representative at Rise MSO - SHC Employees
Silver City, New Mexico, United States -
Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Data Entry, Scheduling, Insurance Verification, Payment Collection, Multitasking, Organizational Skills, HIPAA Compliance, Electronic Medical Record, Microsoft Office Suite, Front Office Experience, Patient Interaction

Industry

Medical Practices

Description
Description The Patient Service Representative serves as the first point of contact for patients calling or arriving at the clinic. This position is responsible for greeting and checking-in patients, obtaining patient information, collecting payments, assisting with necessary paperwork, and fulfilling other customer service or administrative duties. Essential Duties & Responsibilities: Registering, scheduling and re-scheduling patients for initial appointments and follow-ups Entering data for patients into an electronic medical record (EMR) Answering patient questions about billing and payments and collect payments Screening incoming calls to provide the proper routing to other departments when necessary Verifying insurance eligibility Accepting lab drop offs from patients Other duties as assigned Requirements Education, Experience and Qualifications: Previous experience in front office or similar role preferred High school diploma or GED Experience using an Electronic Medical Record system as well as foundational computer skills, including Microsoft Office Suite and the Internet. Ability to navigate at a basic level within web-based applications. Ability to learn and follow HIPAA requirements and respect patient privacy rights Strong organizational and multitasking skills
Responsibilities
The Patient Service Representative greets and checks-in patients, obtains patient information, collects payments, and assists with necessary paperwork. They also register, schedule, and re-schedule patients for appointments and handle incoming calls.