Patient Service Representative at Tech Systems

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

24.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Electronic Medical Records (EMR), Patient Scheduling, Co-payment Collection, HIPAA Documentation, Front Desk Operations, Insurance Eligibility, Patient Experience, Phone Etiquette, Medical Billing, Customer Service

Industry

IT Services and IT Consulting

Description

Description Patient Experience & Front Desk Operations - Greet/welcoming point for patients and visitors, - Support patients through check-in/check-out processes - Respond promptly to patient needs, questions, and concerns - Handle patient feedback though promotion of patient satisfaction surveys - Complete patient registration, including demographic updates, consent forms, HIPAA documentation, and insurance verification - Verify insurance eligibility at every encounter for federal, state, and commercial plans; confirm primary vs. secondary coverage and update payer sequence. - Validate insurance cards and photo identification to ensure correct coverage - Collect co-payments, self-pay amounts, share of cost, co-insurance - Maintain accurate, up-to-date appointment schedules for all physicians, advanced practice providers, and ancillary services including lab and nursing visits. - Conduct outreach for no-shows and follow up appointments - Answer phones promptly and professionally; route calls to appropriate departments - Maintain EMR accuracy by filing, retrieving, and forwarding records Qualifications At least one (1) year of experience in a medical front office setting At least one (1) year of experience with direct handling of insurance eligibility/verification At least one (1) year of experience with using electronic medical records, electronic patient registration and scheduling. BLS Certificate Schedule Monday through Friday, 8am to 5pm #prioritywest26 #westpriority26 Job Type & Location This is a Contract position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Los Angeles,CA. Application Deadline This position is anticipated to close on Jun 12, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

Manage front desk operations including patient check-in/out, registration, and appointment scheduling for physicians and ancillary services. Handle insurance verification, co-payment collection, and professional communication with patients and staff.