Patient Service Representative at VITALSKIN PHYSICIAN MANAGEMENT LLC

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

23.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Appointment Scheduling, Patient Registration, Payment Collection, Problem Resolution, Confidentiality, Insurance Verification

Industry

Wellness and Fitness Services

Description

Job Posting Title Patient Service Representative Job Description Seeking Qualified and Experience Patient Service Representatives Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join VitalSkin Dermatology, a modern and client focused practice in Lakeview, Illinois. M-Th 8 hour shifts. One shift per week until 6:30pm. We close at 2pm on Fridays. $20 - $23 depends on experience JOB SUMMARY Manage and coordinate patient relationship by providing courteous, and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiries and problem resolution. JOB RESPONSIBILITIES * Greet arriving patients, ensuring a welcoming and superior patient experience. * Adhere to patient confidentiality and records release policies. * Keep lobby and front reception area clean and organized. * Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines. * Maintain the daily appointment schedule and notify staff and providers of any changes. * Obtain and verify insurance and other financial information prior to visits. * Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed. POSITION QUALIFICATIONS Minimum Qualifications * High school graduate Preferred Qualifications * Customer service experience in a medical setting, spa or medspa * EMA Modmed experience VSD CORE VALUES Having fun. We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together. Being a team. We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another – forming a strong family bond. Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision. Being accountable. We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results. Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions. Being entrepreneurial. We have an owner’s mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.

Responsibilities

The Patient Service Representative will manage and coordinate patient relationships by providing professional service, handling appointment scheduling, patient registration, point-of-service payment collection, and resolving patient inquiries. Key duties include greeting patients, maintaining confidentiality, keeping the reception area organized, and verifying insurance information prior to visits.