Patient Service Representative at VITALSKIN PHYSICIAN MANAGEMENT LLC

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

22.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multitasking, Appointment Scheduling, Patient Registration, Payment Collection, Inquiry Resolution, Insurance Verification, Confidentiality, Records Release, Call Handling

Industry

Wellness and Fitness Services

Description

Job Posting Title Patient Service Representative Job Description Seeking Qualified and Experienced Patient Service Representative Do you have excellent Customer Service experience? Are you able to Multitask? Committed to grow with a team? Join Pinski Dermatology & Cosmetic Surgery (A VitalSkin Dermatology Affiliate). Our practice is in the heart of downtown Chicago, overlooking the iconic Millennium Park. FULL-TIME POSITION: Monday-Friday (36-40 hours) and one shift per month on Saturday (8:00 a.m. - 1:00 p.m.) $20 - $22 depending on experience JOB SUMMARY Manage and coordinate patient relationships by providing courteous and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, patient inquiries, and problem resolution. JOB RESPONSIBILITIES * Greet arriving patients, ensuring a welcoming patient experience * Adhere to patient confidentiality and records release policies * Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines * Maintain the daily appointment schedule and notify staff and providers of any changes * Obtain and verify insurance and other financial information prior to visits * Answer patient calls regarding scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed POSITION QUALIFICATIONS Minimum Qualifications * High school graduate Preferred Qualifications * Customer service experience in a medical setting, spa or medspa * EMA Modmed experience VSD CORE VALUES Having fun. We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together. Being a team. We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another – forming a strong family bond. Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision. Being accountable. We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results. Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions. Being entrepreneurial. We have an owner’s mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.

Responsibilities

The role involves managing and coordinating patient relationships by delivering courteous and professional service in all interactions. Key duties include appointment scheduling, patient registration, collecting point-of-service payments, handling patient inquiries, and resolving issues.