Patient Service Representative at WACO FAMILY MEDICINE

Waco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Customer Service, Insurance Verification, Multi-line Phone System, Office Equipment Operation, Microsoft Office, Bilingual, Detail Oriented, Communication Skills, Cash Handling, Appointment Scheduling, Multitasking, Fast Paced Environment, Reconciliation, Message Forwarding, Visual Accuracy, Auditory Accuracy

Industry

Hospitals and Health Care

Description

Job Details Level: Entry Job Location: Waco, TX 76707 Position Type: Full Time Education Level: High School Job Shift: Day Job Category: Admin - Clerical DUTIES/RESPONSIBILITIES: Patient registration collect current and overdue service charges, and printing receipt, secure a daily cash box, reconcile daily charges and receipts. Answer phones, taking and forwarding messages and scheduling appointments. Ability to mulitask and work in a fast paced environment Ability to verify patient insurance information Ability to use multi line phone system Ability to travel to other clinics to cover shifts as required Ability to operate office equipment (fax, printer, scanner) Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook OTHER DUTIES: Other duties as assigned by supervisor PHYSICAL AND MENTAL REQUIREMENTS: Valid Driver’s license Visual and auditory accuracy Shift length - 8 hours Indoor setting – Frequent use of computer Long periods of sitting Frequent use of telephone Continuous repetitive grasping and manipulation of both hands Continuous conversational communication Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing Occasionally carrying, lifting, pushing and pulling of up to 25 lbs. Occasionally working in confined, noisy, dusty areas Regular use of personal transportation Understand/carry out simple/detailed, oral/written instructions with retention Read and interpret detailed specifications. Qualifications REPORTS TO: Practice Manager EDUCATION & EXPERIENCE: High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year’s customer service experience required. SKILLS: Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused.

Responsibilities

The Patient Service Representative is responsible for patient registration, collecting service charges, and scheduling appointments. They must also handle phone communications and ensure accurate cash handling and reconciliation.