Patient Service Specialist at Banner Physical Therapy

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

20.0

Posted On

16 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Appointment Scheduling, Insurance Verification, Insurance Authorization, Co-pay Collection, Medical Office Administration, Bilingual English/Spanish, Customer Service, 10-key Typing, Communication

Industry

Hospitals and Health Care

Description

Overview Patient Service Specialist Phoenix, AZ Location: 2222 E Highland Ave, Suite 310 Phoenix, AZ 85016 Position Type: Full Time Schedule: Monday-Friday Compensation: $18.00 - $20.00/hour - based on experience Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Qualifications Minimum Qualifications: High School Diploma or GED required 1 Year of Medical Office Experience Preferred Qualifications: Bilingual (English/Spanish Speaking) Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement Equal Opportunity Employer/including Disabled/Veterans

Responsibilities

Manage the front desk operations of an outpatient physical therapy center, including patient registration and appointment scheduling. Coordinate with insurance companies, attorney offices, and internal leadership while collecting co-pays and managing authorizations.