PATIENT SERVICEASSOCIATE at Teksystems Global Services LLC

Clarksville, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

21.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Health Insurance, Call Center, Medical Terminology, Medical Claim, Insurance Verification, Patient Access, Attention to Detail, Adaptability, Patient-Centric Mindset, Technical Proficiency, Fast-Paced Environments, High-Volume Experience

Industry

IT Services and IT Consulting

Description

Description Handles 50-60 inbound/outbound calls per day related to re-enrollment and reverification Assisting patients and providers over the phone Outbound calls to providers/payers to verify benefits and gather missing intake information Documents coverage details in Summary of Benefits (shared with patients/providers as needed) Updates case notes in Lynk system to reflect status and actions taken Skills customer service, health insurance, call center, medical terminology, medical claim, insurance verification, patient access Additional Skills & Qualifications Attention to Detail – High accuracy in all tasks Adaptability – Comfortable with change, while staying consistent Patient-Centric Mindset – Professional, kind, and empathetic communication Technical Proficiency – Microsoft Office required; Excel a plus Thrives in Fast-Paced Environments – Handles pressure and multiple priorities High-Volume Experience – Prior experience with heavy call loads or large-scale data Must Have: Medical terminology and basic understanding of insurance Call Center experience and strong Customer Service skills Strong medical patient services experience Experience Level Intermediate Level Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 28, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Handles 50-60 inbound/outbound calls per day related to re-enrollment and reverification. Assists patients and providers over the phone and documents coverage details in the Summary of Benefits.