Patient Services Administrator at Cabrini HEALTH

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Data Integrity, Customer Service, Communication Skills, Interpersonal Skills, Organizational Skills, Numeracy Skills, Literacy Skills, Team Player, Adaptability, Medical Terminology, Administrative Efficiency, Collaboration, Dependability, Positive Attitude, Patient-Focused Approach

Industry

Hospitals and Health Care

Description

Patient Services Administrator Full or Part Time ongoing position Cabrini Malvern location Join a Team That Keeps Healthcare Moving Behind the Scenes At Cabrini Health, our Patient Services team plays a vital role in delivering exceptional service - working behind the scenes to ensure every detail of a patient’s health journey is captured, managed, and protected with precision. If you're passionate about detail, data integrity, and making a meaningful impact in healthcare - this is where your skills can truly shine. About the role Cabrini Health is seeking an Administration Clerk to join our vibrant Patient Services team - primarily based at Cabrini Malvern. We have a permanent full or part time (minimum 3 days per week) position available. Our department operates between 6AM-9PM Monday-Sunday so flexibility to cover a range of shifts is essential. Key responsibilities will include: Processing patient registration information ensuring timely and accurate entry in WebPAS Organising patients' financial files and other forms/labels with medical records in preparation for admission/surgery lists Conducting pre-admission telephone calls to patients within 48 hours of hospital admission to clarify personal details and advise any out-of-pocket expenses Compiling information packs for patients, including relevant health fund and other information specific to each patient Preparing information for patients upon discharge and collecting any outstanding payments relating to their stay Key requirements of the role Certificate IV in Hospital Administration or Business Administration (desirable but not mandatory) Previous experience working with medical records or familiarity with medical terminology is a bonus, but not essential A true team player - collaborative, dependable, and equally capable of working independently when required A passion for delivering exceptional customer service, with a friendly, patient-focused approach Strong communication and interpersonal skills, with a positive attitude that builds rapport across teams Excellent organisational skills, with the ability to prioritise tasks and adapt when needed A keen eye for detail and accuracy, ensuring every task is completed to a high standard Solid numeracy and literacy skills to support administrative efficiency To view the position description, click here Enquiries should be directed to: Julie Oliver, Manager Operational Performance – 9508 1456 Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community. Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission. As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. Working for Cabrini Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years. There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries. Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential. Our values: Compassion - Integrity - Courage - Respect MANDATORY FOR ALL NEW STAFF TO CABRINI Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended. With more than 4000 staff and several campuses, we offer a range of employment opportunities to start, continue or advance your career. Cabrini employs health professionals in the medical, nursing and allied health fields as well as employing staff in management, administration, finance, hotel services, logistics, engineering, communications and other support services. About Us Cabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching out with compassion, integrity, courage and respect to all we serve. With more than 4300 staff, 1000 accredited medical practitioners and several locations, we offer a range of employment opportunities to start, continue or advance your career.

Responsibilities

The Patient Services Administrator will process patient registration information, ensuring timely and accurate entry in WebPAS, and organize patients' financial files and medical records. They will also conduct pre-admission calls, compile information packs for patients, and prepare discharge information.