Patient Services Administrator Single Point of Referral at Epsom and St Helier University Hospitals NHS Trust
Carshalton SM5 1JF, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

25 May, 25

Salary

30225.0

Posted On

26 Feb, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Work within the Administration Centre and administer an efficient and cost effective administrative service across the community services.
Provide a patient focused service by responding to all queries from patients, referrers and staff ina timely and professional manner.
Manage patient appointments for patients.
Work within the community to cover clinic, when required.
Work with telephonic equipment and software used to support the Administration Centre
Responsible for taking receipt of patient referrals and inputting appropriate information into the electronic patient record
Responsible for allocating patient referrals appropriately within services
Responsible for appointment management on electronic patient record system
Responsible for providing accurate written confirmation of appointments to patients
To create and maintain databases/spreadsheets, inputting information and ensuring that all information is accurately recorded
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit

Responsibilities

Please refer the Job description for details

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