Patient Services Assistant at York and Scarborough Teaching Hospitals NHS Foundation Trust
York YO31 8HE, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

20 Nov, 25

Salary

24465.0

Posted On

21 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

An opportunity has arisen for a dynamic, enthusiastic and caring individual to join our well-established team on Nelson Court Ward 2.
We are looking to appoint Patient Service Assistants (PSA) to join our established team on Nelson Court 2. Our ward consists of 20 rehabilitation beds. We are looking for an individuals who have excellent communication skills and work well within a team. They will support the nursing team to deliver a high standard of patient centred care, so must be able to demonstrate care and compassion.
Our successful candidates will be expected to work as an integrated member of the ward team guided by the local and Trust policies and procedures. You will demonstrate care and compassion whilst ensuring that patients’ needs are met. You will also have an understanding of Health and Safety within a hospital environment, including Infection Prevention and Control Policies and procedures.
One of the most integral parts of the role is to support patients with there nutritional needs. This would include assisting patients to complete menu’s, preparing and serving food and drinks throughout the shift.
As a PSA you will also be able to identify high risk patient’s and document allergies and nutritional needs on the ward whiteboards. We have various initiatives in the Trust to support patients with nutrition and hydration whilst in hospital, we would like our PSA’s to be able to lead on these.
To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits

WE OFFER A RANGE OF BENEFITS TO SUPPORT OUR STAFF INCLUDING:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully . If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.

  • Interviews for this position will be held in person ONLY. Remote interviews will not be available.
  • Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you r application at the earliest opportunity.
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds . If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. recruitment@nhs.net .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment

Responsibilities

Please refer the Job description for details

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