Job Description:

The position is available in St Vincent’s Fitzroy campus
Work for one of Australia’s leading hospital groups
Full time fixed term role from November until August 2028 Up to 76 hours per fortnight Mon to Friday

About the Role

You will provide crucial clerical support and facilitate patient management for hospital. Including admitting patients completing reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is always preserved.

Create patient records and complete all necessary information accurately and in line with current procedures
Admit patients accurately and in a timely manner
Maintain a high level of customer service by handling patient enquires via telephone and in person, in an efficient, professional, and caring manner
Arrange appointments for patients as requested by clinical staff

The classification for this position will be HS1 - HS17 ($65,739 - $72,677 per annum pro rata)

Your Contribution

Previous administration experience in a health setting
Knowledge of medical terminology
Knowledge of private health fund billing and public health funding
Knowledge of Patient Administration Systems
Strong communication skills, both written and verbal
Ability to work independently in a multidisciplinary team
Advanced computer skills, including Microsoft Office applications
Excellent customer service skills
A valid Nationally Coordinated Criminal history check, or willing to obtain

Responsibilities

Full job description

Job Description:

The position is available in St Vincent’s Fitzroy campus
Work for one of Australia’s leading hospital groups
Full time fixed term role from November until August 2028 Up to 76 hours per fortnight Mon to Friday

About the Role

Create patient records and complete all necessary information accurately and in line with current procedures
Admit patients accurately and in a timely manner
Maintain a high level of customer service by handling patient enquires via telephone and in person, in an efficient, professional, and caring manner
Arrange appointments for patients as requested by clinical staff

The classification for this position will be HS1 - HS17 ($65,739 - $72,677 per annum pro rata)

Your Contribution

Previous administration experience in a health setting
Knowledge of medical terminology
Knowledge of private health fund billing and public health funding
Knowledge of Patient Administration Systems
Strong communication skills, both written and verbal
Ability to work independently in a multidisciplinary team
Advanced computer skills, including Microsoft Office applications
Excellent customer service skills
A valid Nationally Coordinated Criminal history check, or willing to obtain