Patient Services Coordinator at ALASKA HEART INSTITUTE

Anchorage, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

29.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention to Detail, Computer Literacy, Medical Terminology, Insurance Eligibility Verification, Appointment Scheduling, Patient Registration, Cash Handling, Reception Duties, Professional Communication

Industry

Hospitals and Health Care

Description

Job Details Job Location: Anchorage - ANCHORAGE, AK 99508 JOB TITLE: Patient Services Coordinator DEPARTMENT: Support Services SUMMARY OF DUTIES: Responsible for coordination and scheduling of patient appointments in an efficient and timely manner. Responsible for all check-in and check-out duties. Responsible for quality interactions with patients and staff. ESSENTIAL FUNCTIONS: Records coordination and scheduling patient appointments utilizing computerized appointment systems. Relays necessary information to appropriate staff. Conduct insurance eligibility verifications, review benefits, and update patient demographic information. Greets and registers patients in a prompt, professional, pleasant, and helpful manner. Verifies that appropriate forms are completed and obtains signatures when necessary. Maintains and updates current information on physicians’ schedules ensuring that patients are scheduled properly. Oversees the reception area, coordinates patient movement throughout Institute. Verifies patient insurance eligibility, copayments, and deductibles. Recover fees due at time of visit. Reconciles daily cash drawer and fee slips. Review fee slips for information necessary to submit for payment. PAY RANGE: $20-29/hr to start (dependent upon experience) EMPLOYEE BENEFITS: Medical Dental Vision Colonial Life Elective Benefits Life Insurance Profit Sharing 401K HSA FSA Employee Assistance Program Wellness Program PTO- starting at up to 5.84 hours per pay period (increases with years of service) 8 paid holidays per year FMLA This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Qualifications EDUCATION: High School Diploma or equivalent. Knowledge of medical terminology. EXPERIENCE: Minimum one to two years of experience in a customer service setting; one-year receptionist/front desk experience in health care, insurance eligibility verifications within a medical practice setting. Possesses excellent customer service skills, attention to detail, and computer literacy. Knowledge of medical terminology is preferred.

Responsibilities

The Patient Services Coordinator is responsible for coordinating and scheduling patient appointments efficiently and ensuring quality interactions with patients and staff. This includes managing check-in and check-out duties and overseeing the reception area.