Patient Services Coordinator at Choice Health At Home

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Scheduling, Communication, Medical Terminology, Coding Expertise, Electronic Health Records, Interpersonal Skills, Team Coordination, Problem Solving, Flexibility, Professional Growth, Commitment, Documentation, Care Coordination, Quality Assurance, Cross-Training

Industry

Hospitals and Health Care

Description

About Company: Our Mission at Choice is to enhance the lives of every patient we serve in the pursuit of delivering excellent healthcare. We've worked diligently to shape the culture of the company in how we lead and work daily. As leaders, employees, clinicians, and support staff, we strive to apply the Pillars of Choice [https://choicehealthathome.com/about/pillars] every day. About the Role: The Patient Services Coordinator plays a critical role in ensuring a seamless, positive experience for patients in a home health setting. This position is responsible for managing patient registration, scheduling appointments, and serving as a liaison between patients and medical staff to facilitate efficient communication and care delivery. The coordinator will use medical terminology and coding expertise to process patient information and support clinical workflows accurately. Proficiency with electronic health record systems, particularly Epic Systems, is essential to maintain accurate patient records and streamline administrative tasks. Ultimately, this role contributes to the overall effectiveness of healthcare operations by supporting both patients and providers professionally and compassionately. The primary function of the PSC is to schedule patient services and coordinate with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS). Job Qualifications Education: High School graduate. Experience: One year of experience in home care (e.g., home health or hospice) is preferred. Skills: Ability to establish and maintain effective working relationships with all segments of the staff. If an LVN, nursing skills as defined as generally accepted standards of practice. Good interpersonal skills. Transportation: Reliable transportation and valid and current auto liability insurance. Environmental/WorkingConditions: Performs duties in an office environment during Agency operating hours. Works in a routine office environment; noise level may be moderately high; must have the ability to work a flexible schedule and extended hours. Possible exposure to toxic materials, toner, etc. The ability to work a flexible schedule, travel locally; some exposure to unpleasant weather. 1. Complete workflow tasks and other assignments to the PSC Responsible Position in the Agency’s electronic medical record. 2. Prioritizes the scheduling of new patient admissions in coordination with the Admin or CM-- RN. 3. Participates in coordinating care with nurses, patients, and other interdisciplinary team members. 4. Provides effective communication to patients, staff members, other health care professionals and referral sources. 5. Respond to Agency and patient needs professionally and creatively. 6. Demonstrates commitment, professional growth, and competency. 7. Participates in Agency-sponsored in-service training. 8. Participates in the Agency’s QAPI program, as directed. 9. If clinical, perform patient visits as assigned and complete documentation timely. 10. Promotes the Agency philosophy and administrative policies to ensure quality of care. 11. Cross-trains as the Medical Records Specialist (MRS) as needed.

Responsibilities

The Patient Services Coordinator is responsible for managing patient registration, scheduling appointments, and facilitating communication between patients and medical staff. This role also includes cross-training as the Medical Records Specialist and participating in care coordination with interdisciplinary team members.