Patient Services Coordinator - Full Time at Odessa Memorial Healthcare Center

Odessa, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

22.0

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Management, Patient Registration, Insurance Verification, Clerical Duties, Patient Interaction, Office Coordination, Petty Cash Management, HIM Support, Patient Survey Administration, Team Management, Multitasking, Interpersonal Skills

Industry

Hospitals and Health Care

Description

Description Patient Services/RHC Coordinator - Full Time Front Desk - Hospital This position requires a blend of professionalism, competence, friendliness, multitasking ability, strong interpersonal skills, and self-motivation. These qualities are essential for effectively managing the demands of the role and contributing to a positive work environment. Essential Functions: Telephone Management: Answering calls professionally, assessing needs, and transferring calls as necessary. Receptionist/Clerical Duties: Performing general receptionist and clerical duties as needed. Patient Interaction: Greeting patients and visitors warmly, assisting them with their needs. Patient Registration: Registering patients for various services, updating insurance information, and obtaining necessary signatures. Insurance Verification: Verifying insurance coverage and obtaining pre-authorizations when required. Patient Discharge and Readmission: Handling the administrative aspects of patient discharge and readmission processes. General Office Coordinator: Assisting staff with various tasks like locating personnel, photocopying, faxing, and maintaining office supplies. Front Office Coordinator: Ensuring the front office is well-organized and accessible to all staff members. Mail Handling: Sorting and distributing mail to appropriate recipients. Petty Cash Management: Managing petty cash, including disbursing money, collecting receipts, and balancing accounts. Supporting HIM Department: Assisting the Health Information Management (HIM) department with tasks like scanning charts, preparing documents, and supplying forms to patients. Patient Survey Administration: Mailing patient satisfaction surveys, collecting and analyzing results. Resident Family List Maintenance: Updating lists of resident family members. Collaborating with the Billing Department: Providing support to the billing department as required. Team Management: Participating in the hiring process for front desk staff and training new hires. Requirements Required: Minimum of high school diploma or GED Strong interpersonal skills High level of administrative experience and computer knowledge

Responsibilities

Manage front desk operations including patient registration, insurance verification, and general clerical duties. Coordinate office tasks, handle petty cash, and support the HIM and billing departments.