Welcome patients and families with warmth and professionalism

- Manage appointment scheduling, confirmations, and recalls

- Answer phones and respond to patient inquiries in a friendly and timely manner

- Coordinate patient flow throughout the clinic

- Handle patient records, data entry, and administrative tasks accurately

- Support the clinical and financial teams to ensure a seamless patient experience

- Assist with day-to-day front office operations

WHAT WE'RE LOOKING FOR

- A genuine passion for working with people — this is essential

- Outstanding customer service skills and a positive, can-do attitude

- Strong organizational and communication skills

- Ability to multitask in a fast-paced environment while remaining calm and friendly

- Experience in a customer service role is an asset — we will train the right person

- Proficiency with computers and willingness to learn practice management software

Welcome patients and families with warmth and professionalism

- Manage appointment scheduling, confirmations, and recalls

- Answer phones and respond to patient inquiries in a friendly and timely manner

- Coordinate patient flow throughout the clinic

- Handle patient records, data entry, and administrative tasks accurately

- Support the clinical and financial teams to ensure a seamless patient experience

- Assist with day-to-day front office operations

WHAT WE'RE LOOKING FOR

- A genuine passion for working with people — this is essential

- Outstanding customer service skills and a positive, can-do attitude

- Strong organizational and communication skills

- Ability to multitask in a fast-paced environment while remaining calm and friendly

- Experience in a customer service role is an asset — we will train the right person

- Proficiency with computers and willingness to learn practice management software